MEDIATION: A voluntary settlement process to help you resolve disputes. Mediation is an informal process where a mediator helps people with a dispute to reach an agreement. The mediation process identifies important issues, clarifies misunderstandings, explores solutions, and negotiates settlement.
The mediator is not a judge and does not make a decision or impose a solution on the dispute. Rather, the mediator helps those involved in the dispute talk to each other, thereby allowing them to resolve the dispute themselves. The mediator manages the mediation session and remains impartial.
LITIGATION: the act, process, or practice of settling a dispute in a court of law. When a party chooses to litigate, thhis can be time consuming, emotionally draining, expensive, and unpredictable.
Successful mediation benefits participants: